How to send an e-Transfer with CIBC's mobile application.

Not using the app? Scroll down for step-by-step instructions for sending an e-transfer using CIBC Online Banking.

Step 1: Sign on to Online Banking or the Mobile Banking App.

Once signed in, select Interac e-Transfer. This will take you to the Send Money page.

Step 2: Choose a contact.

If you've shopped with us before

  • From the Recipient dropdown menu, select MSC.

If you haven't shopped with us before

  • If our name is not on your list, add it by selecting Manage Recipients. Then select Add new contact and enter the following details:

Recipient (Company Name)



[email protected]


Your order # (e.g. #12345)

Security Question

Let's make every day

One-time Password


Step 3: Enter amount and account.

  • Enter the total order amount

  • Select the account you’d like to transfer money from

  • Enter your order # in the message.

  • Select Next.

  • Under "Security question," enter "Let's make every day"

  • Under "Security response," enter "better"

  • Select Next.

Step 4: Review details and send.

  • Desktop: Select Send Money.

  • Mobile Banking App: Select Yes.

We will receive a notification up to 45 minutes after you've sent it.

What you'll need

Interac e-Transfer fees

  • $1.50 per transaction to send money

  • Free to receive money

  • $3.50 to stop a transaction

Some CIBC accounts include unlimited Interac e-Transfer transactions.

Amounts you can send

  • No minimum: Send as little as you want

  • $3,000: Maximum amount you can send within a 24-hour period

  • $10,000: Maximum amount you can send within a 7-day period

  • $30,000: Maximum amount you can send within a 30-day period

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