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❓ General FAQs
❓ General FAQs
Our shoppers' most frequently asked ordering, payment, shipping, and delivery questions.
13 articles in this collection
Written by
Will
Ordering.
How do I sign up for a My Supply Co. account?
A step-by-step guide to signing up with us.
Written by
Will
Updated over a week ago
Do I need to sign up to make a purchase?
Short answer: yes.
Written by
Will
Updated over a week ago
What are your business hours?
What to expect from our customer support and operations teams.
Written by
Will
Updated over a week ago
What are the benefits to ordering cannabis online?
5 reasons to buy weed online.
Written by
Will
Updated over a week ago
Is it safe to order cannabis online?
Everything you need to know about your right to order cannabis online.
Written by
Will
Updated over a week ago
Payments.
How do I pay for my order?
Step-by-step instructions for sending in your payment.
Written by
Will
Updated over a week ago
How much does shipping cost?
A super short guide to My Supply Co. shipping fees.
Written by
Will
Updated over a week ago
Shipping and Delivery.
How will my order be packaged and shipped?
Everything you need to know about our packaging and discretion.
Written by
Will
Updated over a week ago
Will I get a tracking number?
Written by
Will
Updated over a week ago
When will my order be processed and shipped?
Written by
Will
Updated over a week ago
Why does my package require a signature?
TL;DR: For your protection.
Written by
Will
Updated over a week ago
My package is late/hasn't arrived. What do I do?
Breathe easy — we have your back.
Written by
Will
Updated over a week ago
Canada Post says "Successfully Delivered," But I haven't received the package?
What to do when Canada Post does a thing.
Written by
Will
Updated over a week ago